Pan Pacific Serviced Suites Nairobi, Nairobi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Corner Of Westlands Road & Chiromo Lane, Global Trade Center (Gtc), Nairobi, Kenya, 00800

Pan Pacific Serviced Suites Nairobi features 5-star accommodations with a year-round outdoor pool and a fitness center. Amenities include a steam room, children's playground, and free WiFi. Located in Westlands, a desirable residential area, it is close to notable attractions like Nairobi National Museum.

Rooms & Amenities

Rooms at Pan Pacific Serviced Suites Nairobi include spacious apartments with 1 living room, 2 separate bedrooms, and 2 bathrooms equipped with showers and free toiletries. Each apartment features a kitchenette with a refrigerator, stovetop, microwave, and an all-in-one washing machine and dryer.

Dining & Nearby Options

Dining options include a restaurant serving international cuisine. Numerous local restaurants are nearby, including Vogue Cafe and Mr. Yao, both within 0.1 miles of the property.

Leisure

Leisure facilities at Pan Pacific Serviced Suites include an outdoor pool, a fitness center, and a children's playground. Guests can explore Nairobi National Park, located 3 miles away, for a nature experience.

Services & Local Area

Services include concierge services, dry cleaning, and transfers from the airport. Public transport options such as Westlands Bus Stop are within walking distance, while popular points of interest like Nairobi Gallery and Kenya National Conference Centre range from 2 to 2.3 miles.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe One-Bedroom King Suite

Max:

2 persons

82 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

One-Bedroom King Suite

Max:

2 persons

82 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Two-Bedroom King Suite

Max:

2 persons

108 m²

Bed options:

2 Single beds or 1 Queen Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Nairobi 1.1 mi

Airports

Wilson (WIL) 4.4 mi

Jomo Kenyatta (NBO) 13.2 mi

Train

Nairobi Railway Station 2.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Pan African Delight

“The restaurant was amazing! The food tasted wonderful, with big portions enough to take away. The ambience was relaxing after a long day in the city. Our server Naomi delivered excellent service, making sure the children were happy and enjoying their meals.” view full review

Spacious Comfort

“The apartment was spacious and very clean, featuring a walk-in closet and a separate room to store our suitcases. The kitchen was well fitted with all the necessary gadgets, while the separate laundry room with a washing machine and dryer was an added bonus.” view full review

Great Gym

“I had a fantastic experience using the gym, which was adequately equipped to help me keep fit during my stay. The facilities were great and well-maintained, making my workout sessions enjoyable.” view full review

Infinity Pool Oasis

“The infinity pool was a true highlight of my stay, set against a beautifully manicured garden. It provided a stunning view and a relaxing environment perfect for unwinding after a long day.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Children

Cribs
Children's pool
Children's play area

Spa & Leisure

Rooftop pool
Sun loungers
Garden area
Sauna
Steam room
Pool with view
Shallow end

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Corner Of Westlands Road & Chiromo Lane, Global Trade Center (Gtc), Nairobi, Kenya, 00800

Map view

Corner Of Westlands Road & Chiromo Lane, Global Trade Center (Gtc), Nairobi, Kenya, 00800

City landmarks

Museums

Nairobi National Museum

4300 ft

Mall

Sarit Centre

4800 ft

Uhuru Highway-Kenyatta Avenue

Uhuru Park

1.5 mi

Kenyatta Avenue At A104 Corner

Nairobi Gallery

1.3 mi

Zoo

Snake Park

4300 ft

Mosque

Jamia Mosque

1.3 mi

Libraries

Kenya National Archives

1.6 mi

Mall

Westgate Shopping Mall

1.2 mi

Broadway Theatre

Kenya National Theatre

1.7 mi

Night club

40Forty Lounge

2100 ft

Parks

The Nairobi Arboretum

3.1 mi

Harambee Avenue

Kenyatta International Conference Centre

1.6 mi

16 Rosslyn Lone Tree Estate Rd off Limuru Road

One Off Contemporary Art Gallery

1.0 mi

Parks

Jeevanjee Gardens

1.7 mi

Night club

Privee Westlands

2600 ft

Casinos

Pink Apple Casino

3400 ft

Limuru Road

BAPS Shri Swaminarayan Mandir

1.0 mi

Rumuruti

Mugie Ranch

1.8 mi

Central Business District

1.4 mi

Mall

Sarit, your city

4000 ft

Church

Citam Parklands

4200 ft

Museums

The Maasai Market

1.3 mi

Shopping Area

Diamond Plaza

1.3 mi

Nairobi

Anniversary Towers

1.7 mi

Kenyatta Avenue

Central Park Nairobi

2.4 mi

Chiromo

2.5 mi

Mall

Kasuku Center

3.6 mi

Gallery

The Art Space Kenya

2.9 mi

Nearby

Westlands

500 ft

Thigiri view off Thigiri Ridge Road

Revitalize Wellness Center

1800 ft

Restaurants

Mr. Yao

600 ft

Kenrail Towers

Tambourin

1300 ft

Chiromo Road Villa Rosa Kempinski

Ashiana Vegetarian Restaurant

1300 ft

Apic Centre

Stavrose Restaurant

1600 ft

Near Westlands Road

Connect Coffee

2.8 mi

Riverside drive road Ground floor Riverfront building

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

9.4

Location

7.6

Service

8.2

Dining

7.2

Barbara

United States of America, March 2025

5.4/10

I had a pleasant stay overall, with excellent amenities and a convenient location, although some issues did arise. The dust in the room triggered my husband's allergies, and the pool was out of service during my visit. Still, the staff was accommodating and helpful, making the experience enjoyable. 😊

Rooms

10.0

The One Bedroom Suite King was modern and well-kept, with thoughtful extra items like chopsticks and green tea. However, there was dust on the curtains and carpet, which affected my husband's allergies.

Service

10.0

The staff members were consistently helpful and attentive. The receptionist, gym attendant, and security were all friendly and supportive, making our stay comfortable.

Location

9.0

The location is fantastic, with a supermarket and food court conveniently located in the same building. However, I found it challenging to find dining options late at night since many places close by 10 PM.

Dining

8.0

I didn't have a chance to enjoy breakfast since I was busy working during my stay, but I appreciated the nearby food options.

Facilities

7.0

The facilities overall were good, though I was disappointed that the pool wasn't usable during my stay. The whole area was clean and well-maintained.

Charles

United States of America, March 2025

6.8/10

My stay at Pan Pacific Serviced Suites Nairobi had its highs and lows. The suite I stayed in was modern and clean, but there were some frustrating aspects like the locking of plates and cutlery. The friendliness of the staff stood out, though I encountered an unsettling experience at checkout that left a sour taste.

Rooms

8.0

The One Bedroom Suite King was incredibly modern and well-maintained. It provided a comfortable space to work and relax during my stay.

Service

6.0

Staff were generally friendly and helpful. I appreciated their resourcefulness at the reception, but my checkout experience was marred by an accusation that felt unprofessional.

Location

7.0

The location had its perks, but navigating the facility was a bit confusing due to unclear signage. Restaurants in Nairobi closed early, which made finding food after hours difficult.

Dining

7.0

I missed breakfast as I was occupied with work. However, the options nearby were enjoyable when I got a chance to explore.

Facilities

6.0

Facilities like dry cleaning and housekeeping were satisfactory. However, locking cutlery and plates felt unnecessary and limited the convenience normally expected from such a high-caliber hotel.

Donald

United States of America, January 2025

5.8/10

I had a pleasant stay at Pan Pacific Serviced Suites Nairobi for three nights, enjoying the modern and clean suite. The staff was incredibly helpful and friendly, especially at the reception. However, the experience was slightly marred by some limitations, such as the unavailability of the sauna and a few frustrating incidents with the availability of amenities.

Rooms

10.0

My One Bedroom Suite King was very modern and well cleaned, providing a comfortable space for my stay. I didn't get a chance to experience breakfast due to work commitments, but I appreciated the overall decor and furnishings.

Service

10.0

The staff was exceptionally helpful, from the reception to the gym attendants. They were readily available to assist and made me feel welcome. It was a joy to see such a team working so efficiently.

Location

7.0

The location was convenient, but I found the signage around the lot a bit confusing, making it easy to get a little lost at times. Plus, I discovered that nearly all restaurants close by 10 PM, which can be a hassle when looking for late-night food.

Dining

6.0

Although I was too busy to enjoy breakfast, I found the surrounding dining options appealing. However, I was frustrated by some service limitations regarding items like salt and cooking oil in the suite.

Facilities

6.0

The suite had good furniture and decent beds, but I faced issues with the availability of cutlery and other kitchen essentials. For a facility of this caliber, it felt somewhat unusual not to have easy access to the basics in the kitchen.

William

United States of America, January 2025

6.6/10

I had a great week at Pan Pacific Serviced Suites in Nairobi. The place felt super safe and the facilities were impressive, especially the pool and gym. However, I did notice that they could use a couple more pool tables to accommodate everyone. Overall, it was a solid stay with just a few minor hiccups.

Rooms

10.0

My One Bedroom Deluxe Suite King was stunning, spacious, and kept sparkling clean. I loved the beautiful view of the city.

Service

5.0

While the staff was friendly, I found them a bit stingy with the essentials like water and cooking items.

Location

7.0

The location was convenient, especially with the attached mini shopping mall and easy access to nearby restaurants.

Dining

7.0

The hotel offers breakfast but lacks a full-service restaurant for other meals, which was a bit disappointing.

Facilities

8.0

The gym was solid, and there were fun facilities like a kids play area, yet they could definitely improve the pool table and play equipment for kids.

Joe

United States of America, October 2024

6.0/10

I had a pleasant stay at Pan Pacific Serviced Suites Nairobi, enjoying the modern amenities and helpful staff, although there were a few minor issues like dust in the room and some cleanliness concerns. The overall experience was great, but I found it a challenge to grab food late at night since many places closed by 10pm.

Rooms

9.0

I loved the spacious One Bedroom Suite King with modern decor. It was well-cleaned, though I did notice some dust that triggered my husband's allergies.

Service

10.0

The staff was super friendly and accommodating, always ready to help, which made my stay even better.

Location

8.0

Conveniently located near a supermarket and food court, but it can get a little tricky navigating the lot because of confusing signage.

Dining

8.0

I didn't get a chance to enjoy breakfast, but I loved the surrounding dining options during the day.

Facilities

8.0

The amenities were great, with a gym and laundry facilities that were quite handy. However, I faced issues with the sauna not being available and the pool was unusable due to the weather.